Hotel Congress

The high standard of cleanliness was outstanding. The patterned white marble floors in the lobby matching the marble on the stairs and walls with all the mirrors everywhere created a bright and welcoming ambience. All the staff were very friendly, welcoming and helpful with advice, especially Joana K and Ligitas, who joined Hotel Congress recently. The responses to my messages and queries, from Viktorija and Joana K, were very prompt and helpful, and this gave me a very positive feeling about the hotel right from the very outset.

I lost my iPhone cable and it was a big problem. My boarding pass is also on the iPhone app. When I told the lady at the front desk at breakfast, she took out a cable from the shelf behind her and charged it while I was having breakfast. It was the perfect response. Thanks to her, I didn't have to go buy a cable and could use that time for sightseeing. The lady was not just doing her job, she was also working efficiently, which made me feel good. Her name is Joana. The hotel should treat her with respect.

Location was superb. The whole experience of our trip was incredible, and as 1st time visitors to this beautiful city, we will be back . The hotel was very fancy , the staff were kind even taught me some helpful words to use when out :) but most of all i will remember how they helped with directions and took the time to point out things on the map. The hotel is impeccably clean , bed perfect for a great nights sleep, and breakfast was a great start to each day . Thank you very much for having us and looking after us so well . I wish there was a 6 star option .

Central location by the Opera House, the Green Bridge and the Neris river is really very convenient and offering nice views from the window, if you get a room with the view, of course. Breakfast is still rather creative although coffee from the coffee machine could be better, the same applies to their orange juice.

The location was great, right by the river and close to the old town. The breakfast was buffet kind with less selection but more quality. The room was big enough for one person. It was clean and had a working AC which was nice. The staff speaks English and they're friendly.